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Many modern day smartphones have ditched the audio jack, with Apple ditching the 3.5mm port in 2016 with their release of the iPhone 7 and 7 Plus. Other manufacturers have also followed this trend, such as Google with the Pixel 2, Oneplus with the 6T, and Huawei with the Mate 10 Pro. However not all brands are deciding to remove headphone jacks: Samsung includes one on its Galaxy S10 line of phones. They’re also found on a wide variety of tablets and laptops.
It’s possible that your headphones are broken rather than the headphone jack. If they work when plugged into a different device, then it’s possible that the headphone jack is broken. Try using a flashlight to look for any dust or lint inside, but refrain from using anything such as a toothpick or paperclip to clean out dirt from the jack as this could lead to it becoming even more damaged.
If you’ve tried cleaning the headphone jack and it’s still not working, then you’ll need to book a repair so that an experienced technician can replace or repair it. You can also book in for a repair for headphone jacks on tablets and laptops, as they commonly use the same 3.5mm jack.
Get a professional Headphone Jack Repair booked in today!